At www.solejoya.shop, we prioritize your privacy as much as you value the craftsmanship of our footwear. Trust is the foundation of our relationship with customers, and we are committed to transparency in how we handle your personal information. This policy outlines our practices to ensure you feel secure while exploring our collection of trail running shoes, insulated hiking boots, and beyond.
When you interact with our site, we collect both automatic and voluntary data. Technical details like your IP address, browser type, and device identifiers help optimize your browsing experience. For purchases or account creation, we request personal details such as your email, shipping address, and payment information—all encrypted to safeguard your transactions.
Your data serves multiple purposes: processing orders for those handcrafted Italian loafers, personalizing recommendations (like suggesting breathable ballet flats for summer), and resolving customer service inquiries. We also analyze trends to improve our platform, ensuring seamless navigation whether you're shopping for embroidered velvet slippers or rugged hiking boots.
Cookies enhance your journey on www.solejoya.shop. Functional cookies remember your cart items, while analytical cookies help us understand how visitors explore our range—be it platform sneakers or soft moccasins. You can manage preferences via browser settings, though disabling cookies may limit features like saved wishlists.
We employ industry-standard protocols, including SSL encryption and regular security audits, to protect your information. Access to sensitive data like payment details is restricted to authorized personnel only, ensuring your trust in us remains as durable as our insulated hiking boots.
To deliver your low-top trainers or adjustable sandals, we collaborate with trusted logistics and payment partners. These entities receive only necessary data (e.g., shipping addresses) under strict confidentiality agreements. Marketing partners may access anonymized analytics to refine ad targeting—never your personal identifiers.
You retain control over your data. Request access, corrections, or deletion of your account details anytime. For privacy inquiries, reach us at [email protected]. We respond promptly, just as we’d ensure your trail running shoes arrive before your next adventure.
