Welcome to SoleJoya ("we," "us," or "our"), an online retailer specializing in premium footwear products, including but not limited to athletic shoes, casual footwear, and specialized boots. By accessing or using our website at www.solejoya.shop (the "Site"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please refrain from using our Site.
To place orders or access certain features, you may need to create an account. You are responsible for:
We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activities.
We strive to display our footwear products as accurately as possible, including descriptions, images, and pricing. However, we cannot guarantee that your device's display will precisely reflect product colors or that all specifications are error-free.
All orders are subject to product availability. We reserve the right to limit quantities and refuse service without prior notice.
Our products are designed for general use and may not be suitable for all activities or foot types. While we provide detailed product descriptions, customers are responsible for selecting footwear appropriate for their intended use.
We accept various payment methods as displayed at checkout. You represent that you have the legal right to use any payment method provided.
Shipping costs and estimated delivery times are provided during checkout. While we make every effort to meet these estimates, we cannot guarantee delivery times and are not responsible for delays beyond our control.
We accept returns within 30 days of delivery for unworn, undamaged merchandise in its original packaging. Return shipping costs are the customer's responsibility unless the return is due to our error.
All content on this Site, including text, graphics, logos, and product designs, is our property or the property of our licensors and is protected by intellectual property laws. Unauthorized use may violate copyright, trademark, and other laws.
Our footwear products are designed for general consumer use. We are not responsible for:
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or Site.
These Terms shall be governed by the laws of the jurisdiction where our company is registered, without regard to its conflict of law provisions. Any disputes shall be resolved through good faith negotiations, and if unresolved, through binding arbitration in accordance with the rules of the relevant arbitration association.
For questions about these Terms, please contact us through the information provided on our Contact page. These Terms are effective as of the date of your first use of the Site.
